• To increase employment awareness of the potential for violence in the workplace
• To increase ability to recognize the early warning signs of a potentially violent person or situation
• To instruct how to record incidents which may indicate a potential problem
• To encourage employees to appropriately report behavior which is suspicious

• Introduction - Agenda and Goals
• Becoming aware of early warning signs: myths about the violent worker
• Recognizing Early Warning Signals

                Early warning signals

                Behaviors exercise

                Follow-up exercise

• Recording Potentially Violent Behavior

                Elements of strong written records

                Recording exercise 1

                Recording exercise 2

• Reporting Incidents to the Organization

                Procedures

                Personal concern discussion

• Conclusion

                Sample training formats

                Core training - 3-4 hours (including participant's discussion)